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Gender: Time:        Part/Full Type :
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Name
*****
photograph
Phone #
***-****-****
Cell #
***-****-****   
E-mail
******@*****.***  
Job Types
Full_time
Teaching Hours
  AM: 8               PM: 6
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Date of Birth
05-10-1994
Gender
F
Nationality
Canadian
Education

Teaching English as a Foreign Language Certification (120 Hours)

Bachelor of Engineering- Biomedical & Electrical
Carleton University, Ottawa, Ontario

Bachelor of Science, Honours Neuroscience & Mental Health
Carleton University, Ottawa, Ontario

Experience
Epic At-the-Elbow Support May 2019 – August 2019
University of Ottawa Heart Institute, Ottawa, Ontario
¡Ü Worked collaboratively with a team of students and healthcare personnel to deploy a hospital-wide electronic medical record software, Epic
¡Ü Assisted physicians, registered nurses, and other healthcare professionals in clinical duties, guiding them through new electronic charting workflow to ease the transition from manual to electronic charting
¡Ü Worked to triage and troubleshoot various hardware and software-related technical issues for clinicians and administrators alike

Project Management Oversight Assistant January 2018 – April 2019
Public Service Commission of Canada, Project Management Office, Gatineau, Quebec
¡Ü Organized and led multiple cohorts of coop students working with the PSC each coop term in
developing and deploying new software applications to employees across the PSC
¡Ü Assisted Project Management and Finance teams in developing monthly and quarterly status reports and presentations on the budget, schedule, and overall work health of all PSC IT projects for
presentation to various levels of governance committees
¡Ü Assisted Project Managers in the federal Project Prioritization Process for the 2019-20 fiscal year using
the CA Project Management Portfolio software, focusing on staff capacity planning, project budgeting,
and governance committee approvals
¡Ü Researched various IT project management methodologies, such as NASA¡¯s Earned Value Management
and Control Account Plans, Agile Project Management, and Kanban organization, and developed and implemented work plans to integrate such processes into the workflow at the PSC

Lead Client Services Representative August 2016 – April 2017
Carleton University, Student & Guest Services, Ottawa, Ontario
¡Ü Provided students and visiting guests with information about Carleton University operations and
Ottawa
¡Ü Led a group of student staff to ensure effective operation of the Residence Reception Desk by
delegating tasks, troubleshooting guest concerns, and guaranteeing accuracy of all processes
¡Ü Worked collaboratively with Carleton University¡¯s Housing & Residence Life Services to provide a safe
and comfortable living environment for all students in residence

Lead Guest Services Agent April 2016 – August 2016
Carleton University, Student & Guest Services, Ottawa, Ontario
¡Ü Worked collaboratively with Carleton University¡¯s Conference Services to provide exceptional
accommodations to visiting conference groups, overnight guests, and summer residence students
¡Ü Corresponded by email, telephone, and in person with prospective Carleton customers about the
accommodations offered by the university to the public over the summer term
¡Ü Completed financial reconciliations, approved financial voids and refunds, and audited outstanding
guest accounts
Residence Fellow August 2015 – April 2016
Carleton University, Housing & Residence Life Services, Ottawa, Ontario
¡Ü Acted as a leader and role model for students within the Carleton University residence community,
offering support services and advice for academic and personal concerns
¡Ü Created a safe and inclusive community for all students to promote academic success and personal
development by organizing extracurricular community building activities
Additional Information
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